Software

Gatemaster Point-of-sale & Ticketing
Gatemaster introduces the most advanced point of sale system in the entertainment industry, a software solution scalable for any size facility. Our unique approach to point of sale dramatically cuts costs, improves efficiency, enhances the customer's experience, and increases revenues at entertainment facilities worldwide. Gatemaster Point-of-sale & Ticketing, our flagship product, was carefully designed to handle the wide range of point-of-sale ticketing, reservations, and management responsibilities required at many types of entertainment facilities.

Developed using the latest technology, supporting multiple languages, and easily supported anywhere in the world, Gatemaster is rapidly becoming the mainstream point of sale system of choice. From touch screen interfaces that are pleasing to the eye to the way in which our system guides employees through the transaction process, Gatemaster's results are phenomenal. Please review the features and benefits of the Gatemaster point of sale system listed below and schedule a live Internet demonstration today to see the results for yourself!
Simplify
  • Make the most complicated multi-step transactions "one-button" easy.
  • Eliminate busy counter "chaos" and keep staff accountable.
  • Process large groups through admissions and still track each guest individually.
Organize
  • Implement the most complex guest service programs with ease such as season passes, family memberships, gift certificates, and consignment tickets.
  • Create customized tickets, wristbands, and photo ID cards for quick customer tracking and identification.
  • Finally get control of your parties and group events and eliminate the stress.
Automate
  • The planning, scheduling, and invoicing of an entire party or group event can be automated from beginning to end.
  • The communication between customers, staff, management, and YOU can be streamlined and automated utilizing the latest Internet technology.
Software Features:
Point of Sale Ticketing and Control
Unlike standard retail systems, Gatemaster is specifically designed to manage the differing transactions performed at any POS station throughout an entertainment facility. This includes admissions counters, concession stands, retail stores, guest services windows, rental counters, redemption stores, and more. Gatemaster features the ability to blend or specialize the responsibilities of each POS station. Print receipts, tickets, wristbands, and photo ID cards from any point of sale workstation. Gatemaster also tracks the use of consignment tickets and can develop custom e-commerce solutions for those who require Web-ticketing sales and reservations.
Facility and Resource Scheduling
Entertainment facilities vary in their need to schedule customers into attractions, rides, events, party rooms, meeting areas, theatres, pavilions, and more. The key to selling customers into these scheduled venues is control. At all times your staff need to know what the availability is for a given venue, whether it is for today or for a month from now. With Gatemaster, you can view schedules right from the main POS screen with just a glance. This feature is unequalled in the industry because not only can a scheduled attraction be displayed on screen at all times - MULTIPLE calendars for different events or attractions can be on the screen - all at once. Easily sell tickets to a session taking place today or simply select a future date and choose a session at the desired time slot. Gatemaster updates the venue immediately across the network with a new capacity and roster, ensuring that no session is ever oversold or double-booked.
Customer Tracking and Memberships
Creating a guest loyalty program at your facility is probably the MOST important marketing tool you can utilize! Gatemaster can help you establish a winning loyalty program that will help guests feel like family when they visit and, most importantly, will keep them coming back. Start a customer account for your members and season pass holders, print a professional photo ID card, control their access to attractions, and track their buying patterns. Create multiple levels of memberships each with their own price, duration, photo ID card, discount, and entitlement to entertainment.
Party and Group Reservations
Reserving birthday parties and group events at entertainment facilities is a must. Offering customers a wide variety of packages to choose from including entertainment, food, facility resources, and merchandise can maximize revenues. However, handling the details of a high volume of parties or events is a challenging task in itself. Gatemaster provides help like no one else can with many advanced reservation and management tools to get the job done. Gatemaster guides employees through the reservation process, recommends the best time slots to schedule in each venue, and ensures facility resources never become oversold. From automated event itineraries that can be e-mailed to staff task lists that ensure nothing slips through the cracks - Gatemaster can do it all!
Facility Marketing
Gatemaster's facility marketing tools provide one of the most powerful ways to dramatically increase revenues at your entertainment facility. We have designed the ultimate back-office applications and combined them with state-of-the-art point of sale software to ensure your marketing efforts pay off and are easy to repeat.
Cash Control and Employee Security
One of the most basic functions of a point of sale system is controlling the flow of cash throughout your facility. With Gatemaster's technology, this can be done at a level never before achieved in business. Gatemaster has created the ultimate point of sale system that utilizes versatility, security, flexibility, and efficiency!
Inventory Control

Keeping track of inventory is easy for a computerized point of sale system. Tracking invoices, printing cost vs. profit and inventory shrinkage reports are all what you would expect. Of course Gatemaster does it! But how many point of sale systems call you or e-mail your supplier the moment you sell below the reorder limit?

Management Reports
Gatemaster comes with a set of the most commonly requested reports designed to help you reconcile sales vs. collected funds, monitor employee drawers, manage parties, manage scheduled rides, maintain inventory, and track income. All of our reports can be e-mailed, printed, or faxed directly to the appropriate interested parties straight from the Gatemaster software.
Access Control
Secure and track customer flow to your attractions with tickets, wristbands, photo ID cards, and debit cards. Eliminate unauthorized admissions, reuse of tickets, and get accurate reports on access to each attraction.
Back-Office Management
Watch a complete overview of your point of sale activities in real-time from your back-office! Know the status of each cashier's transactions and be alerted to "restricted access" attempts or potential problems as they occur. Automatically receive text messages on pagers, cell phones, or to your e-mail account when specific events or "triggers" occur such as when a cash drawer has exceeded its limit, a token machine runs low, or when an inventory item reaches its low level.
Cashless System and Game Room Accounting
Gatemaster provides full integration with the leading cashless systems in the world! Provide easy customer tracking at rides and attractions, turnstiles, video games, redemption counters, and more. Organize your game room and eliminate weekly token counts. Enable your customers to access money, credits, points, and more using durable cards, tickets, wristbands, and more!
Facility Mapping - SFC iMAPTM
In partnership with SFC Engineering, Gatemaster introduces the new SFC iMAP system. The first Web-based park map system integrated with point of sale data to manage every aspect of your park's operations. Integrated with the Gatemaster system, iMAP provides instant access to the data collected at every point of sale station throughout the facility including the cashier's name, revenue totals, attendance levels, ticket stock and product inventory levels, and more.
Online Ticketing and Reservations
Increase sales dramatically by enabling your customers to purchase tickets, schedule party and group reservations, and even register for events directly from your Web site! Online sales are quickly becoming a critical revenue stream for entertainment facilities across the globe. Now your facility can use the power of the Internet to provide your customers with more information and more choices. This will make their purchasing experience fun and easy as well as lightening the load of on-site employees. Our Internet interface has proven to be an exciting new method of dramatically increasing sales.
Time and Attendance Software
Gatemaster and TimeCentre, Inc. have partnered to provide our customers with an integrated point of sale and time and attendance solution. Employees can access their time and attendance data using their Gatemaster employee ID card, a biometric reader, or other identification devices.


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Software Specifications
Microsoft® Windows® Environment - Gatemaster is based on the Microsoft Windows platform to take advantage of today's business environment as well as to ensure reliable worldwide support. The user interface employs several programming languages including C++, Visual Basic, ASP, ADO, and the new Microsoft .NET framework. Since Gatemaster takes advantage of an object oriented "N Tiered" programming style, we can make improvements quickly as well as accommodate an unlimited number of workstations. This ensures that we will always effortlessly handle the growth and support of your facilities.

Database Architecture - To manage back-end data, Gatemaster uses Microsoft SQL Server because of its speed, scalability, and wide spread use. Many of our installations were already using SQL server for other accounting applications and seamlessly implemented Gatemaster into their existing system. Since we do not use a closed, atypical, or proprietary database, you have absolute and unlimited access to your own data - a distinct advantage!

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