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Party and Group Reservations
Effective Party Management
To achieve
success in providing the BEST party or event experience to your customers,
your facility will need to acquire the most innovative tools available!
Gatemaster has developed the only TRUE party management system in the
entertainment industry, which enables you to consistently provide a
winning birthday party and group event experience.
Many claim
to have scheduling capabilities, but to be effective we believe a scheduling
system MUST be:
- EASY
- Automatic
- Seamlessly integrated
- Able to track AND MONITOR details
- Able to make the party details clear to your customer
- Able to keep your staff from being surprised
Gatemaster provides help like no other system, with many advanced reservation
and management tools to get the job done:
- Reserves party rooms and meeting places with ease
- Guides employees through the reservation process to eliminate errors
- Creates automated event "itineraries" and statements
- Creates automated time-sensitive task lists for event preparation,
tracking details, and follow-up
- Includes open account billing - important for corporate outings and
other group events
- Tracks multiple events for each customer in one easy to use Customer
Account screen
- Best of all, the Gatemaster itinerary can quickly be sent to your
customer by e-mail or fax, or can be printed and mailed.
Create
Flexible Packages
Gatemaster enables you to create the most flexible birthday party and
group event packages that reserve scheduled entertainment and meeting
areas together with your other attractions, merchandise, and food. Gatemaster's
versatile calendar tools enable the easy scheduling of entertainment
such as skating sessions, laser tag games, go-kart races, golf times
and more as well as scheduling meeting areas like party rooms, tables,
and pavilions. To create the ultimate customer experience, Gatemaster
can pre-set the correct quantity of passes or time to attractions as
well as add merchandise and food for each guest! Gatemaster also makes
it "one-button" easy for your staff to reserve each of your pre-set
packages.
Schedule With Ease
Imagine a calendar program that actually tells your reservation staff
which time slot is the best one to choose for each party or group event,
and can never be double-booked or become oversold! Gatemaster is the
only point of sale system that automates the reservation process by
guiding your staff through the scheduling of entertainment and meeting
areas and highlighting the recommended times to choose. Schedule a live
Internet demonstration of this feature and see it for yourself! There's
nothing out there like it!
Manage Effortlessly
Gatemaster is the only point of sale system that TRULY manages your
birthday party and group event business. From creating itineraries that
can be e-mailed to your customers to automatically creating task lists
for your staff, Gatemaster has unique tools to help you organize and
manage party and group reservations.
Itineraries That Inform - The Gatemaster itinerary is unique
in that it automatically lists in chronological order all of the scheduled
activities reserved for the event. In addition, Gatemaster calculates
the correct amount of food and merchandise to include for each event
and lists it clearly and concisely on the itinerary. The Gatemaster
itinerary gives customers a complete overview of all the important details
of their event such as:
- Arrival and departure times
- Scheduled times for each attraction
- Deposit due and balance owed
- Special instructions or requirements
- Included merchandise and food
- Amenities
- Itemized party packages
- Any additional rules and requirements your facility may have
Options That
Remind - Imagine a reservation system that reminds your staff to ask
all the right questions to each customer during the reservation process.
To ensure that upselling always occurs and that nothing "slips through
the cracks", Gatemaster provides the appropriate questions to ask based
upon the type of event reserved. Birthday parties, group events, school
field trips, corporate events, and more all can have a different set of
pre-set questions and available answers. This is another example of how
Gatemaster directly helps you to dramatically increase sales.
Tasks That Organize - Gatemaster automatically creates task lists
for your staff that can cover all aspects of event management including
the preparation stage, operation of the actual event, and the follow-up
after the event is finished. This task list can be printed, faxed, or
e-mailed to the appropriate staff.
Party
Ready List - Have your party "ready list" in hand at
the beginning of any given day to make sure there are no surprises for
the party host, the kitchen, or your customer.
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