Since 1994 Gatemaster Systems has developed the leading point-of-sale and ticketing software for amusement facilities. Our software is unique in that all point-of-sale features are easily accessible from a single all-inclusive program – not separate add-on modules. Together with internet ticketing & scheduling, which is integrated and real time, your ticketing solution is complete. Whether you require one station for a small Family Entertainment Center (FEC) or 1,000 stations for a large Amusement Park – Gatemaster is your solution.

We have an excellent and proven software solution that has been tried and tested in multiple environments. With twenty years experience and over 800 clients in 16 different countries Gatemaster is well positioned for growth. We are pleased to offer you our expertise and create a solution for your business.





Point of Sale
Ticketing and Control

Professional-quality season passes, tickets, and waterproof wristbands are all printed on demand to electronically gain admission to attractions throughout your facility. Customers can pay using a credit card, gift certificate, color photo Season Pass, wristband, or just charge to their hotel room. If they choose to purchase tickets online, confirming reservations is a breeze. 

Facility and Resource Scheduling

When scheduling customers into attractions, know with a glance, exactly how many spots are left and what the availability is in the future. Quickly look up, schedule, or reschedule guests without over booking.

Customer Tracking and Cashless Access Control

Gather contact information, surveys, and purchase histories efficiently, and in many cases, automatically. Customers use the built-in cashless system to access their money at any point-of-sale station, kiosk, turnstile, or attraction throughout the facility. Season pass accounts can include spending credit, discounts, and more, while parents can impose child-spending limits. Meanwhile at the redemption counter, cashiers are able to easily redeem prizes for a roomful of excited kids. 

Party and Group Reservations

Easily schedule events from any point-of-sale station. Customers and coordinators automatically recieve an event itinerary to ensure nothing is forgotten.

Retail and Inventory Control

Enjoy the customer bustle and know that Gatemaster will page you when inventory is low. As supplies arrive from vendors, updating your inventory will take only a few minutes.

Cash Control and Employee Security

Gatemaster enables you to track the flow of cash, providing you with real-time accountability and reporting.. From your office, monitor important data at all times such as how much money is in each cashier’s register.

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Dr. Stephen Richardson - Founder and Senior Software Architect

Dr. Richardson started Gatemaster, like many successful San Francisco bay area tech start-ups, in his garage. Since its inception in 1994, Gatemaster has grown to become the industry leader in point-of-sale and ticketing software with clients in 16 countries worldwide and satellite offices in California, Utah and Colorado. He lives (and programs) in northern California.


Sondra Shannon - Chief Executive Officer

For 17 years, Sondra has been crucial to Gatemaster's growth with the last seven years as chief executive officer. She prides herself upon bringing her core values of integrity, clarity, and prosperity into the business and software development culture at Gatemaster. Prior, Sondra was a FEC operator (and Gatemaster client ).  She is also a wife and mother of three and she currently lives in Denver, Colorado.


Jake Shannon - Chief Financial Officer

Jake Shannon holds a master of science degree in financial engineering from golden gate university and prior to his work with Gatemaster he co-founded (and currently serves on the board) of reverse market insight, inc., a data analysis and consulting firm specializing in the reverse mortgage industry. He currently lives in Denver, Colorado with his wife and three children.


Tiffany Blair - Director of Operations

Tiffany has 11 years of institutional experience with Gatemaster and as our lead on-boarding specialist she has provided peerless point-of-sale guidance to hundreds of happy Gatemaster clients.

Adam Macy.jpg

Adam Macy - Web Development

Adam is our resident web guru having spearheaded Gatemaster's ecommerce and mobile pos development teams. When he is not programming projects he is tending to his goats and chickens with his family.


Brandi Blair - Director Client Services

For 4 years, Brandi has elevated Gatemaster's b2b relationships with a specific emphasis upon customer service and technical support. Prior to Gatemaster, brandi spent 11 years with b2b clients at Verizon Wireless. Brandi leads Gatemaster's Utah call-center in addition to managing Gatemaster's social media platforms.

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Gatemaster is much more than your typical point-of-sale company, we are a growing leader in the FUN business. If you don't believe us see for yourself and apply! We are growing fast, from our San Fransisco Bay Area home to our call center near the Wasatch Mountains, we have opportunities for talented, hard-working people.

Current Job Openings

Onboarding Specialist


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The Administrative Assistant/ Accounts Receivable Clerk


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Hiring Customer Support Rep


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Entry Level Software Sales (Recent Grads)


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Student Intern

Marketing Department

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Apply Now!

Our motto is ‘Always Be Helping!’
We’re looking for people with an insatiable need to explore, grow, conquer and consistently prove that we are the best point-of-sale software provider in the FUN industry!

Apply Today