The FetchRev for Family Entertainment Centers User Group on June 15th at 12:00 Noon

Each and every month, we here at Gatemaster conduct an online customer user group shining a spotlight on special guest speakers. For the month of June, we’re honored to hand the microphone over to the fine folks at FetchRev, a Digital Marketing Platform that’s making waves with their unique approach to getting your customers back in the door, spending.

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Have you ever hosted an event and were disappointed by the turnout? On the flip side, have you ever had an event so popular that lines were too long, creating unhappy customers? If any of these scenarios are all too familiar, you will want to reconsider how you sell tickets and schedule events.

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In the average working day, there is a potential for problems to arise. Having the right plans and tools in place for staff to deal with issues will ensure the success of your team. Helping your staff to communicate and resolve issues in a timely manner will boost their confidence and performance.

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When talking to a customer, your employees are creating an overall impression of your business. Sometimes this can be seen as putting on a performance for your customer.  At the end of every engagement, how the customer feels about the employee and their performance is how they feel about your business. By simply providing a positive experience, staff can change a customer’s perspective on how they view your business. To help your employees create these positive experiences, have them think of themselves as actors.

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Conflict Resolution in The Workplace 

Follow-up

In part one of this blog series, we explored tips in preventing conflict. In part two, we discussed the most effective method in conflict resolution in the workplace. The last step in conflict resolution can be the easiest but the least practiced.

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Conflict Resolution in the Workplace

Resolving a Conflict

In part one, we discussed how to help prevent conflicts from coming up. In part two I am going to tell you the most effective way to solve any kind of conflict that may arise in your workplace.

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At Gatemaster we want to ensure that your season opening is successful. Please take the time to review this short list of season opening best practices. Get the most out of your Gatemaster Support and follow these suggestions.

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When it comes to your online reputation - word of mouth always comes through loud and clear. With each and every sentiment shared, online reviews have cemented themselves as the customary method for clients to rate their experiences for all to see. Furthermore, sites that publish crowd-sourced reviews such as Yelp and Google+ enable you as a business, to communicate in the form of a public response and potentially cultivate a relationship that’ll last long after they close their browser. Let’s take a look at why reviews should matter to you, and how they should be handled.

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There is a wide array of ideas available on the internet to help you gain business during your slow season. Some can cost you more time and money than others. Here are some of our suggestions for a successful slow season.

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Conflict Resolution in the Workplace 

4 Tips to Conflict Prevention

Conflict can arise at any time and for many varied reasons in the workplace. It’s never a question of if there will be a conflict, but rather when and why. The root cause of most conflict is poor communication. Keeping that in mind, there are steps that you can take to prevent conflicts from developing. Following these steps will have positive impacts for your employees, customers, and overall operation of your business. Some of the things you can do to proactively prevent conflict are:

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