In the average working day, there is a potential for problems to arise. Having the right plans and tools in place for staff to deal with issues will ensure the success of your team. Helping your staff to communicate and resolve issues in a timely manner will boost their confidence and performance.
When talking to a customer, your employees are creating an overall impression of your business. Sometimes this can be seen as putting on a performance for your customer. At the end of every engagement, how the customer feels about the employee and their performance is how they feel about your business. By simply providing a positive experience, staff can change a customer’s perspective on how they view your business. To help your employees create these positive experiences, have them think of themselves as actors.
Going Beyond Standard Ticketing Sales
How do we increase revenue effectively and offer incentives for spending in other parts of the park when typically the main revenue stream for Ticket Booth is walk up traffic sales? There are several ways to boost sales in your ticket booth. Here are a few: