In the average working day, there is a potential for problems to arise. Having the right plans and tools in place for staff to deal with issues will ensure the success of your team. Helping your staff to communicate and resolve issues in a timely manner will boost their confidence and performance.
At Gatemaster we want to ensure that your season opening is successful. Please take the time to review this short list of season opening best practices. Get the most out of your Gatemaster Support and follow these suggestions.
Whenever I visit an attraction, whether it's a zoo, aquarium, science center, etc., I make a point to walk the same pathway guests will use as they arrive. The guest arrival experience begins in the parking lot and continues through to the ticket counter. Everything on this route speaks and has the potential of impacting the sale. I note every minute detail from trash on the ground, directional signage, promotional banners, and pricing signage. Taking everything in through simple observation helps me to evaluate the impact (good or bad) that the guest arrival experience has on ticket sales.